Support and Help Channels

  • 1 hour ticket response time
  • A 1–hour Ticket Answer Warranty

  • Our team of technicians will try their best to answer to your help requests in up to 1 hour. If, however, the issue you have encountered demands the assistance of the Admin =Team,= we’ll send the ticket to the administrator on duty and will write a note to let you know.

  • Top quality support service
  • Qualified Customer Support Service

  • We deliver 24/7/365 tech assistance via a turbo–fast ticket solution included in your Control Panel. You’re able to email us whenever you want about any of the apps that come pre–configured on your virtual server, including the desired OS, the server admin panel and our in–house created Control Panel.

  • Intuitive help center
  • An Informative Help Zone

  • An exhaustive and regularly updated collection of articles is built into our custom–built Control Panel. It provides quick tips on how to conduct all the general web site supervision duties. The Help area presents in–depth how to articles and step by step video courses. You can open the Help zone by clicking on the Help or Video buttons in the upper right corner of each Control Panel section.