Phone Support in Shared Web Hosting
If you decide to buy one of our Linux shared web hosting services, you'll be able to get in touch with our customer support crew over the telephone for 14 hrs a day. We will help you choose the most suitable package for your websites since we are aware that it is better to discuss this kind of issues with a live person. In case you already own an account, we are able to assist you with all sales/billing questions as well as general matters, even with some tech matters that do not involve a long time or escalation to a system administrator because it'll be better to open a ticket for time-consuming issues in order to have the correspondence in one place. We now have telephone numbers in the US, Great Britain and Australia, so you can call the one you prefer and talk with our representatives.
Phone Support in Semi-dedicated Hosting
With 14 hours-a-day telephone support, you can be certain that there is always someone to assist you if you have any queries about the semi-dedicated server packages that we supply. Whether you want to know more about our plans, you have a billing issue or some general problem, you can just give us a call. Despite the fact that some more technical matters could need a support ticket to give time to our tech support team to investigate, we are able to help you with numerous technical questions on the phone as well, saving you time and efforts. As we have data centers on as many as 3 different continents - in the USA, Great Britain and Australia, we have local telephone lines in all of these countries as well. In case you're in another country, we also have an international number where you'll be able to reach us.