If your web hosting provider supplies live chat support, you can talk to an agent live and find out helpful info or get a problem resolved timely. The key advantage of using chat compared to calling to talk to a live person is that you'll need only a computer with access to the web, so you won't pay any charges if you are in a different country or state. Furthermore, it is quicker to copy and paste info for example domains, usernames or error messages in other words details that are sometimes difficult to give to the other side on the telephone. The real-time chat is also a considerably faster approach to contact the hosting supplier's support crew as compared to using a ticketing system. What's more, if some problem requires more time to be dealt with, you'll be able to do something different while you wait for guidance on the live chat, so that you will not waste time - something that is impossible in case you are on the phone.

Live Chat Support in Shared Web Hosting

We supply a live chat support service for all of the Linux shared web hosting services that we offer and we can support you with almost everything live. If you don't have an account with us yet, we will give you more info about the plans so as to help you to select the most appropriate package. In case you are a current client, we're able to help you with any billing or general matter along with with a number of common tech issues, for example an e-mail address setup in a desktop e-mail client. If you cannot call us for whatever reason or you're in some country where we don't have a local telephone number, our live chat will be the best way to get in touch with us. Of course, some problems require extra time to investigate and test, therefore you'll have to open a support ticket to our technicians, however, we're able to save your time and assist you with many issues on the chat.

Live Chat Support in Semi-dedicated Hosting

When you use the live chat support service that we supply with our Linux semi-dedicated hosting services, you will be able to get the replies for any questions you have or have a lot of issues taken care of in no time. The service is accessible each and every day, thus you will be able to talk to an agent even on holidays and weekends. In the event that you are unsure which package is better for your websites or if our state-of-the-art cloud hosting platform covers some system requirements, you may join our live chat before buying anything. If you are a current customer, you will be able to get more details about account settings, billing issues along with various common technical troubles you may experience, for example when you are unable to set up an email account in a client on your computer. The live chat can save you a lot of time no matter where you are or when you contact us.